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IraniserviceFOR IRANIANS ABROAD

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Getting started

Who can use Iraniservice?

Iranians living abroad who have an active Sana account and can receive Iranian SMS on the SIM registered in Sana. This is checked before you submit a request. If you don't qualify yet, you can join the waitlist with your email.

What are the steps of a request?

1) Sign in and verify your email, 2) check eligibility and your Sana number, 3) verify your identity, 4) complete the form and submit, 5) pay in USDT, 6) the office works on your request, 7) the operator calls at your booked slot for the signature code, 8) download the final file from this site.

How do I receive my sign-in code?

Foreign numbers receive it through a messaging app; Iranian numbers through Bale or SMS. If it doesn't arrive, request again after the countdown or pick another option offered on the page.

Identity verification

What documents do I need?

Your national card (both sides) or the details page of a valid Iranian passport, a selfie with the document, and a short video reading the words shown on screen. Images must be sharp and free of glare.

What if my verification is rejected?

The reason appears on the identity page and in your notification. Fix it and resubmit; your requests stay safe and go to the office once your identity is approved.

Submitting a request

Can I file for a company or a client?

Yes. Choose the type in the “Applicant” step. A company needs its official gazette and national ID; a lawyer needs the power of attorney and the client's details.

What happens to an unfinished form?

The form saves automatically and you can continue from any device. Drafts unchanged for 30 days are deleted, and you'll get a reminder first.

Can I change details after submitting?

If the office flags something, you'll be notified and can edit exactly those fields. For anything else, open a support ticket.

How do I cancel a request?

Until the office starts work, you can cancel from the request page. After that, cancelling is only possible through support. Refund details are in the refund policy.

Paying with USDT

Why does the amount have extra decimals?

Each request has a unique amount so your deposit can be identified exactly. Send precisely that amount and allow for the network fee separately, because if less arrives you'll need to top up the difference.

What if I send on the wrong network?

Only send on the network you selected on the payment page. A deposit on another network may be unrecoverable. Before sending, match the first and last 6 characters of the address with the Official addresses page.

Where do I find the transaction ID (TxHash)?

In your wallet's transaction details or your exchange's withdrawal history. Enter it on the payment page. Submitting it doesn't mean final approval; our reviewer still checks it.

How do refunds work?

If a refund applies, enter your wallet address and network on the request page. Once finance approves it, the amount is sent and you're given the transaction ID.

Signature code & security

How does the signature call work?

When the request is ready to sign, you book a slot. At that time the operator calls on WhatsApp from the official number, says the verification phrase shown on your request page, then asks for the Sana SMS code.

How can I tell a call is genuine?

Three things must all match: the number is the one on the Official addresses page, it's during your slot, and the operator says your request's verification phrase. If any is off, don't share the code and use “Report a suspicious call” on the request page. We never ask for the code by message or email.

What if nobody calls at my slot?

Use “The operator hasn't called” on the request page to alert the office urgently. If you were unavailable, you can book a new slot.

Final file & account

How do I get the final file and for how long?

After you're notified, download it through a secure link on the request page. The file stays on the server for a limited time and the removal date is shown there, so keep your own copy.

How do I export my data or delete my account?

From your profile. You can't delete your account while a request is in progress. Records held by the office are kept as the law requires; details are in the privacy policy.

How do I turn on notifications?

Turn on “Notifications on this device” in your profile. On iPhone, first add the site to your Home Screen from Safari's share menu.

Didn't find your answer?

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